Hexaview is the only GCC partner built exclusively for FinTech, not a generalist IT services firm that also does financial services, but a firm that has spent 16 years doing nothing else. As a dedicated fintech GCC solutions partner, we bring fintech GCC services built around the specific needs of banking, wealth management, lending, and capital markets, not adapted from a generic offshore playbook.
Delivering 16+ years of excellence
A lot of GCC vendors show up once you've already made the decision. We show up before that, and we stay hands-on through every question that follows it.
I want to walk through four of these engagements directly, because the pattern across them is the real pitch, not any one case study on its own.
A neobank came to us with a voice support process that had 400 humans in the loop for essentially everything. We didn't just staff that operation, we're now transitioning it to AI, gradually and deliberately, alongside the complex data operations we already owned. Employees who'd been working under an outsourcing model transferred cleanly into the new one. That's the kind of transition a pure staffing vendor isn't built to run.
One of America's largest direct lending firms, 16 offices across the U.S., a presence in the UK, decided technology wasn't their business. Domain expertise was. Since 2014, Hexaview has owned everything technical for them: in-house Salesforce, portfolio management systems, legacy algorithm maintenance, custom software development. They never wanted to own the GCC. They wanted to own their business, and hand us the rest.
One fintech unicorn came to us with a plan: 25 people in six months, 70 within a year and a half. We added 60-odd people in the first three months alone. What was mapped out as a four-year build finished in two, on a Build-Operate-Transfer structure, with full ownership handed to the client at the end of it. That GCC now runs 350+ people, spanning engineering and back-office roles.
But headcount was never the value-add. Hexaview had already built trading systems and rebalancers, so we shipped the 1.0 version of their trade and order management system and built out the accounting stack for their wealth management arm. And because our founders stayed directly involved, weekly check-ins with U.S. leadership from week one, this client was talking to our VP and director-level stakeholders within a month, not after a year of account-management ramp-up.
A New York-based hedge fund, top three in the world by AUM, with quant development teams split across New York, London and Singapore, asked us to build a GCC that could recruit IIT-caliber quant talent, and to take on dashboarding, cloud-spend tracking, and data analysis alongside it. Then came the real test: 16 legacy applications, built on Fortran and COBOL, that four years of prior attempts hadn't been able to migrate. We shipped the first one in seven months. They handed us the other fifteen, and we're now using AI to accelerate the next four.
That's the pattern: we don't show up with a headcount number. We show up with domain expertise, founder-level involvement, and enough flexibility to solve the problem that's actually in front of us.
A FinTech Global Capability Center (GCC) is a dedicated, in-house-owned engineering and operations center, usually built offshore, that a financial services company sets up to own its technology, data, and operational capability directly, rather than outsourcing it. Unlike a generic offshore development center, a FinTech GCC is built around the specific compliance, domain, and infrastructure needs of banking, wealth management, lending, or capital markets.
Hexaview has spent 16 years working exclusively in financial services and fintech, and works only with GCCs on the fintech side, we don't take on GCC mandates outside financial services. That level of vertical exclusivity is rare among GCC partners, most of whom serve fintech as one industry among many, offering generic fintech GCC services alongside work in retail, healthcare, or logistics.
It means we're involved before the decision is made, not just after. We help you decide whether to build a GCC at all, which location and operating model fit your business, and what to prioritize, before any hiring or infrastructure work starts. Most GCC vendors are engaged for execution only, after the strategic decisions are already locked.
It depends on talent depth, cost structure, time-zone overlap with your teams, and domain concentration for your specific niche within financial services. Hexaview operates in both India and Colombia, so we can walk you through a fintech GCC setup India and a fintech GCC setup South America as live options, not theoretical ones, alongside Eastern Europe.
It depends on what you're optimizing for. Pune has become a strong fintech engineering hub; Mumbai remains India's finance capital, with deeper capital-markets and wealth-management domain talent; Bangalore, Hyderabad, Chennai, and Noida each offer different trade-offs on cost and talent pool depth. We walk clients through this explicitly rather than defaulting to one city.
No, and treating it that way is the most common mistake we see. Access to top-tier technology talent is priority one. Business continuity and AI-grade infrastructure for follow-the-sun delivery is priority two. Cost efficiency is real, but it's priority three, not the reason to build.
Build-Operate-Transfer means we build and run the GCC, then transfer full ownership to you on an agreed timeline. A Managed GCC means we continue running it long-term with no ownership transfer. An AI-First GCC is built around AI-augmented workflows from the outset rather than added later. An Innovation GCC is a dedicated team scoped specifically for product R&D, separate from core delivery.
A fintech GCC setup India typically starts with the same three questions we walk every client through: whether to build at all, which city fits the talent and domain profile you need, and which operating model, BOT, managed, or AI-first, makes sense for your timeline. India remains the deepest talent pool for fintech engineering globally, but the right city depends on what you're hiring for. Hexaview runs its own India operations, so a fintech GCC India build isn't a theoretical service we're pitching, it's infrastructure we already operate and staff.
South America, and Colombia specifically, has become a real alternative to India for fintech companies that need closer time-zone overlap with U.S. teams, strong English and Spanish bilingual talent, and a growing technical workforce. A fintech GCC setup South America works well for companies whose engineering leadership sits in the U.S. and wants same-day overlap instead of a follow-the-sun handoff. Hexaview already operates a delivery hub in Colombia, so a fintech GCC setup in Colombia is something we run day to day, not a market we're exploring on a client's behalf for the first time.
Whether you're evaluating your first GCC, expanding an existing engineering center, or exploring AI-led transformation, we'll help you make the right strategic decisions before you write your first job description.
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