Travel Consulting & Technology Solutions for the Travel Industry

Travelers judge a trip long before they board it, through the booking flow, the app that tracks a gate change, the front desk that already knows a returning guest's room preference. Hexaview Technologies delivers travel technology consulting and industry solutions for airlines, hotel groups, travel management companies, and travel-tech platforms. We deliver travel digital transformation that turns fragmented systems into one connected, revenue-ready operation.

Travel digital transformation connects disconnected booking, CRM, and operations systems into unified, AI-ready platforms. Hexaview pairs travel consulting services with travel technology solutions to help airlines, hotels, travel management companies, and travel-tech platforms modernize at the speed travelers expect.
16
+
Years of Delivery
200
+
Global Clients
zero
Post-Integration Audit Failures
170
+
Countries Served Through Travel & Hospitality Client Operations

Trusted by leading brands

Delivering 16+ years of excellence

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The data lake built by Hexaview Technologies has fundamentally shifted how we manage and utilize data across our organization. Our internal users now have seamless access through microservice and data transformation tools, while our external clients benefit from smooth integration with our portal and data service tools. What sets Hexaview apart is their deep understanding of both the technical architecture and the business implications.

Jonathan Vickery
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Sarah Smith
TRUSTED BY
100+ Companies Worldwide

The Trip Ends When the Technology Breaks

Nearly 80 % of travelers ran into at least one trip-related problem in the first half of 2023, according to McKinsey & Company research drawing on Skift's State of Travel report. Most of those failures trace back to the same root cause: booking engines, loyalty platforms, and operations tools that were never built to talk to each other.
Fragmented Customer Data
Legacy reservation and CRM systems duplicate guest and traveler records across five or six disconnected tools.
Manual Disruption Response
Disruption response stays manual when a flight cancels, a property loses power, or a shipment misses a connection.
Delayed Business Insights
Reporting runs once a day instead of showing occupancy, load factor, or booking pace in real time.
Growing Security & Compliance Gaps
Compliance and payment security gaps widen every time a new vendor gets bolted onto the stack.
Travel digital transformation closes the gap between what travelers expect in the moment and what a company's systems can actually deliver. For organizations planning that shift, travel consulting and travel industry consulting help connect business priorities to the right technology, data, and operating model.

What Does Travel Digital Transformation Actually Involve?

Travel digital transformation is the practice of unifying booking, guest, operations, and partner data onto modern, AI-ready platforms so every part of the journey, before, during, and after the trip, runs on the same source of truth. It is not one tool. It brings together legacy modernization, cloud infrastructure, CRM and booking-platform engineering, and applied AI. Travel technology solutions make those connected capabilities usable across the travel business.

For airlines and travel management companies, that means retiring brittle reservation middleware in favor of API-first systems. For hotel groups, it means connecting property management systems to CRM so guest preferences follow them from booking through checkout. For travel-tech platforms and online travel agencies, it means an architecture that can absorb demand spikes without falling over during the busiest week of the year. This is where travel industry consulting can help define the right modernization path.

Related reading:  Product Engineering Services  |  Data Science Services

Core Travel Technology Consulting & Engineering Capabilities

These capabilities sit underneath every segment above, the building blocks that make a stronger traveler experience possible instead of just promised. Our travel consulting services connect strategy, engineering, data, and AI so travel organizations can move from fragmented systems to connected operations.
  • Booking & Reservation Platform Engineering: Rebuild legacy, GDS-dependent booking flows as API-first, cloud-native platforms that scale with demand.
  • CRM & Salesforce Implementation: Unify guest, traveler, and partner records across Sales Cloud, Service Cloud, and Experience Cloud into one working view.
  • Legacy System Modernization: Retire brittle mainframe and on-premise reservation, billing, and property management systems without disrupting live operations.
  • Data & AI for Travel Operations: Real-time dashboards, demand forecasting, and agentic AI that support dynamic pricing and disruption management as conditions change.
  • Cloud Migration & Infrastructure: Move booking, loyalty, and operations workloads onto Amazon Web Services (AWS) or Microsoft Azure to handle peak-season scale without added risk.
  • Compliance & Payment Security: Payment Card Industry Data Security Standard (PCI DSS) aligned payment flows and General Data Protection Regulation (GDPR) aligned data handling across every guest and traveler touchpoint.

See also:  Cloud Migration Services  |  Legacy Modernization Services

Our Travel & Hospitality Technology Stack

Salesforce (Sales Cloud, Service Cloud, Experience Cloud), Sabre, Amadeus

Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)

Snowflake, Apache Kafka, MuleSoft, dbt

Salesforce Agentforce, TensorFlow, Azure Machine Learning

PCI DSS-aligned gateways, GDPR-aligned data pipelines

Simplifying a Global Travel Management Company's Salesforce Environment

40%

Efficiency Gain

200+

Hours Saved Monthly

170+

Countries Served

BCD Travel, a global travel management company with 15,000-plus team members serving clients in 170-plus countries, needed to simplify a Salesforce environment that had grown too complex to manage day to day. Duplicate records sat across multiple objects, deprecated workflows and process builders were still running in production, and external systems held opportunity data that never synced back into Salesforce.

Hexaview rebuilt the underlying data model, migrated the deprecated automation into Salesforce Flows, and connected the disconnected external systems into a single working source of truth.

"Our work with BCD Travel reflects the value of simplifying complex technology environments so organizations can operate with greater clarity, efficiency, and scalability. By creating a stronger foundation for Salesforce, we helped enable a more connected and sustainable approach to their business operations."

‍Ankit Agarwal, CTO, Hexaview Technologies

Why Travel & Hospitality Leaders Choose Hexaview for Consulting & Technology

The global market for travel technology is expanding, but technology alone is not enough. Travel consulting helps leaders connect customer, operational, and technology priorities, while travel industry consulting provides a structured path from legacy constraints to measurable outcomes. Hexaview combines that advisory view with travel digital transformation delivery, so strategy can move into implementation without a hand-off.

Factor
Generic IT Vendor
Hexaview Technologies
Segment Depth
One-size-fits-all builds
Airline, hospitality, OTA, and cargo expertise inside one delivery team
Delivery Speed
Multi-quarter rollouts
Live systems modernized without pausing active bookings
AI Integration
Bolt-on chatbots
Forecasting and disruption intelligence built into the platform itself
Compliance
Customer-managed
GDPR-aligned and PCI DSS-aligned by design
Proof
Case studies on request
Well documented end to end technology transformation journey for some of the largest  travel management company
Our Go-to Strategy includes: -
  • Segment-specific engineering: Specialists who understand load factor, revenue per available room, and GDS constraints, not generalists learning the industry on a client's dime.
  • Compliance built in from day one: GDPR-aligned data handling and PCI DSS-aligned payment flows are part of the architecture, not a retrofit before audit season.
  • Proof over promises: Real efficiency numbers from a real travel management client, not a hypothetical case study.

Frequently Asked Questions

What does travel consulting cover for the travel industry?

Travel digital transformation is the process of unifying booking, guest, operations, and partner data onto modern, AI-ready platforms so every stage of the journey runs on the same accurate information. Travel consulting helps define the business priorities, target operating model, and technology roadmap needed to make that transformation practical.

How is travel technology consulting different for airlines versus hotels?

Airlines and travel management companies need reservation and mid-office systems that handle high-volume commerce and disruption response at scale. Hotels and hospitality groups need property management and guest CRM systems that personalize service and support dynamic pricing. Travel technology consulting should reflect those different operating patterns rather than force one architecture onto both.

Can Hexaview modernize legacy booking systems without downtime?

Yes. Hexaview re-platforms legacy reservation, CRM, and property management systems in phases so live bookings and guest service continue uninterrupted. The BCD Travel engagement rebuilt a complex Salesforce data model and migrated deprecated automation without pausing daily operations.

What role does AI play in travel and hospitality operations?

Applied AI supports demand forecasting, dynamic pricing, and disruption management by turning booking, operations, and traveler data into real-time recommendations. Hexaview embeds this intelligence into the platforms it builds, including Salesforce Agentforce implementations for travel and hospitality clients.

Which travel industry solutions does Hexaview provide?

Hexaview provides travel industry solutions across booking and reservation platforms, CRM and Salesforce, legacy modernization, data and AI, cloud migration, integration, and compliance. We work with airlines, travel management companies, hotel and hospitality groups, online travel agencies, travel-tech platforms, and cargo and logistics organizations.

How do travel consulting services support a modernization project?

Travel consulting services help organizations assess current systems, define priorities, sequence modernization, and align stakeholders before and during implementation. Hexaview works in phased sprints so travelers and staff see improvements before the full project completes.

Does Hexaview handle compliance and payment security for travel platforms?

Yes. Hexaview builds GDPR-aligned data handling and PCI DSS-aligned payment flows into every travel and hospitality engagement from the start, rather than adding compliance controls after a system is already live.

This is where all the answers to your questions are.
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Ready to Build a Travel Digital Transformation Roadmap?

Speak with our travel technology consulting team to scope your engagement, whether that is legacy booking modernization, a CRM and Salesforce rebuild, or a full platform migration with embedded AI. We start by mapping where your systems break, then build what actually fixes them through practical travel industry consulting.

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